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Careers at Crave

Build the future of the store.

Your work at Crave doesn’t disappear into another dashboard. It shows up in real stores, with real shoppers and store teams using what you built every day.

We’re building the technology that makes physical stores more intelligent, more personal, and easier to shop. From AI-powered shopper experiences to tools for associates and the systems connecting everything behind them, there is a lot left to build.

And the best part? You can walk into a store and see your work in action.

Members of the Crave Retail team together
Open roles

Where we need people right now.

Open a role for the full description. If something looks close enough, send us a note.

Developer

Senior Full-Stack Engineer

Toronto or Montreal Full-time

Build software that changes what happens inside a physical store.

Work across frontend, backend, APIs, integrations, data, and infrastructure on products used by shoppers, store associates, and some of the world's largest retailers, with real ownership from idea through production.

Operations

Director, Operations & Customer Success

Remote or Austin, TX Full-time

Turn successful pilots into successful enterprise rollouts.

A hands-on, player-coach leader who owns customer outcomes from signed agreement through adoption in the field, renewal, and expansion.

3,000+
Live touchpoints
32M+
Shopper sessions
10+
Countries
7 yrs
In market

What we do

Retail has spent decades perfecting e‑commerce. The store? Not so much.

Crave builds AI-powered technology for physical retail that helps shoppers get what they need, helps associates serve more customers, and gives retailers a clearer understanding of what is happening inside their stores.

Our vision

Make every shopper understood.

Our mission

Serve every shopper.

Our values

How we show up, every day.

01

Always Amaze

Quality is the default. Thoughtfulness is visible.

02

Win Together

No heroes, no silos. Shared goals, shared grit.

03

Be Bold

We take swings. We learn fast. We lead with ideas.

04

Adapt on Purpose

We evolve with intention, not reaction.

05

Be Real

Straight talk. Honest feedback. Human-first leadership.

06

Make Someone's Day

Lift someone up, inside or outside the company.

What you actually get here.

Three things that are true at Crave and rare almost everywhere else.

Real ownership

Small team. Big brands.

Seven years in market, 32M+ shopper sessions, and a team small enough that your fingerprints end up all over the product. Nobody here is employee #437.

Problems worth solving

The store is still wide open.

AI, real-time data, enterprise systems, and busy store teams all meet in one physical space. The problems are messy, and solving them matters to shoppers, associates, and retailers alike.

Proof, not theater

We sell to people who have heard it all.

Enterprise retailers don’t buy vision decks. They buy things that hold up in real stores on their busiest days. That standard shapes everything we build, and it’s a good discipline to work inside.

Where we work

Three hubs. One team.

Crave is built from three primary hubs, serving stores in more than ten countries. Each role lists where it is based.

Austin

Texas, United States

Toronto

Ontario, Canada

South Africa

Members of the Crave team in an American Eagle store beside a live Crave touchpoint
How we hire

Four steps. Two weeks.

Good people have options, and a hiring process that drags is its own kind of answer. Each role’s page lists its exact steps.

01

Screening

A short first conversation about what you have built and what you are looking for next.

02

Team interview

Meet the people you would work with. For engineering roles, this is a technical conversation.

03

Leadership interview

A conversation with our CEO. Engineering candidates meet our CTO and/or CEO.

04

Decision

A straight answer either way. We know what it costs you to go through this.