Crave Engage
One product. Three surfaces. One connected shopper journey across the store.
Engage takes the load. Your team takes the customer.
Start with one surface. Expand when it’s working. Same platform, same data, same shopper story.
01 · Fitting Room
Items appear on the touchscreen as shoppers enter the room. They request another size, color, or item, save products for later, and get help without leaving the room. Crave captures try-on, request, and abandonment data POS cannot see.
02 · Sales Floor
Interactive in-store digital assistants help shoppers browse, compare, check availability, and request help at the fixtures that matter. When the exact item is not available, Engage can surface alternate sizes, colors, nearby availability, online options, or similar products.
03 · Mobile
No app download. Scan-to-engage. Every product tag, QR code, or in-store moment can become an entry point into the shopper experience.
Engage connects the in-store moment to the inventory, systems, and journeys that already power your brand.
Endless aisle
Endless aisle, inside the store.
Surface nearby availability, online options, alternate colors, sizes, or similar products when the exact item is not available.
Inventory-aware
Inventory-aware guidance.
Give shoppers answers grounded in real product availability, not catalog assumptions.
Integrations
Connected to your retail stack.
Integrate with product catalog, inventory, pricing, promotions, loyalty, order management, analytics, and team workflows where supported.
One journey
One journey across every surface.
From sales floor to fitting room to mobile, Engage keeps the shopper moving and gives the brand a clearer view of what happened.
Conversion
Turn more visits into purchases.
Every shopper gets help, the right size, the honest answer. Fewer walkouts. More bags out the door.
Labor efficiency
Get more out of the team you already have.
Engage handles the routine asks so your team focuses on the shoppers who need them. Coverage without adding headcount.
Lost demand recovery
Capture the sales you’re missing today.
Every request for a size, color, or style you didn’t have gets logged and routed. Recover demand through similar items, nearby availability, or online options where supported. Revenue that used to walk out the door, on the record.
Shopper experience
Give every shopper a reason to come back.
Faster service, better answers, a store that feels modern. The kind of visit shoppers tell their friends about.
Team performance
Give every team member the context to serve with confidence.
Real-time product knowledge, shopper context, and next steps in their hand. Day-one hires deliver like ten-year tenure.
Store intelligence
See what’s actually happening on the floor.
Try-on rates, request patterns, conversion drivers. The first real view of how your stores perform, store by store.
Every conversation, every request, every try-on, every miss. Captured at the source, in the moment it happened. Data the store has never had, finally on the record.
Shopper intent
What they came in for. What they asked about. What they walked past.
The first read on demand before it shows up in receipts.
Fitting room truth
What got tried. What got kept. What got pulled through.
The clearest signal in retail of what’s actually working on the body.
Lost demand
Every size, color, and style requested but not delivered.
Quantified, routed, and recoverable. The revenue your P&L never sees.
Team impact
Where requests went, who responded, how fast, with what result.
The first honest view of how service drives the sale.
Buying decisions, merchandising decisions, labor decisions. Made on what’s actually happening in the store, not what showed up at the register.
Every shopper request routed, every answer in the team member’s hand. Turn signals into service.
Explore Assist → Where Crave startedThe world’s #1 smart fitting room platform. Where the data, the engagement, and the platform story all began.
Explore Smart Fitting Rooms →