Crave Engage
Engage serves the shopper.
In the fitting room, on the sales floor, on their phone. One product, three surfaces, one connected shopper journey across the store.
Explore Engage
Built on the world’s #1 smart fitting room platform.
Digital shopping assistants for every moment in the store.
The platform that brings the store online.
Deployed with the brands shaping modern retail.
River Island
Foot Locker
Fabletics
- 3,000+
- Live touchpoints
- 27M+
- Shopper sessions
- 10+
- Countries
- 11+
- Languages
- #1
- Smart fitting room platform, globally
Why Crave exists
The store has been operating in the dark.
01
The shopper walks in and nobody sees her.
She has questions, intent, and a card. By the time anyone gets to her, she’s gone.
02
The fitting room is a black box.
Ten items go in. Two come out at the register. The most important room in the store and you can’t see inside it.
03
“We don’t have that” ends the conversation.
A team member walks back empty-handed and the sale ends right there. No alternate. No record. No idea how often it’s happening.
04
Your team is stretched across rooms they can’t reach.
Six rooms, four asks, two go-backs, no system telling them where to be next. Service becomes triage.
05
Every channel knows the customer except the store.
Online has her cart, her history, her loyalty. The store has a name on a receipt.
Crave changes that.
One platform. Every surface of the store.
Crave Assist
Assist supports the team.
Live floor visibility, smart service routing, item lookup, every shopper request on one device. The store operations platform your team will actually use.
Explore Assist
Intelligence layer
Both run on the foundation underneath.
Session-level RFID inside the fitting rooms. The most granular store data in retail, tied directly to service execution and conversion.
Operator DNA. Proven scale. Platform depth.
01
Operator DNA.
We ran hundreds of stores before we wrote a line of code. Our products are designed for the real store, not the demo floor.
02
Proven scale.
Deployed, not piloting. Thousands of live touchpoints, tens of millions of sessions, ten-plus countries.
03
Platform depth.
Shopper, team, and intelligence on one stack. One data layer. One team behind it.
Where Crave started
The world’s number one smart fitting room platform.
Seven years deployed. Tens of millions of sessions. The foundation every other part of Crave is built on.
The store is the last frontier.
We’re how the best brands win it.
Book a walkthrough, or talk to our team.